RoostRoughcut · Guest stay operations
Host-to-Cohost Handoff
Pass along the confirmed details and communication work needed for this stay. Keep this sheet brief; use the existing booking conversation for message history.
Keep access information off this sheet. Do not write door, lockbox, alarm, Wi-Fi, or any other access or security codes here. Share access instructions only through your approved secure channel. Do not add guest contact details or personal information the cohost does not need.
01 · Confirmed stay context
ConfirmedRecord only details confirmed in the reservation or message history. A first name or initials are enough for guest recognition when needed.
| Detail | Confirmed context | Where / when checked |
|---|---|---|
| Guest recognitionFirst name or initials only, if useful | ||
| Stay datesCheck-in and check-out; times only if confirmed | ||
| Party sizeInclude only if useful for this handoff | ||
| Agreed plans or requestsOnly what the cohost needs to carry out |
02 · Open communication & follow-up
Still needs a reply or actionNote the topic, not private message text. Mark what is pending and give the cohost a next step, owner role, and check-by time.
| Message topic or task · last sent / asked | Current status | Next step · owner role · check by |
|---|---|---|
Before handing off: confirm pending items have a clear next check, and keep full message history in the booking platform. This worksheet is a quick reference, not a place to store guest contact details or access instructions.